I do go into each office, and I do dictate the quality. We buy the best materials, we make sure all of our dentists take a lot of CE, we talk about cases. The cool thing is, if you have one single dentist out there, which is fine if that's your path, then you're kind of alone. You don't have anyone really, unless you go to a study club to bounce things off of. Now, all of these dentists, we say, “What do you think about this?” or, “What do you think about this?”When you come to our practices, we have more than one dentist in every practice, and we talk about your case. We have more than one opinion. Somebody will say, “What do you think about doing an implant here?” Well, maybe the roots are too close at the top, and I might say, “Well, that would be really hard. Maybe you should do a bridge there.” We have the ability to bounce things off of each other, which I think is a great asset. I think resources, the group practice philosophy, I love. Plus, being on call 24/7 for one person, it's too hard. I think it's too stressful. This way we can rotate call, we can rotate responsibilities. I think it's really good.
It's kind of cute. I go to all these different offices, and they all have kind of a different personality. They're all great, Paulette Jolly, who is my office manager, has been with me right around 22 years now. She has a degree in Healthcare Management. She is awesome and she does the hiring, and she picks the most fantastic people, I have to tell you. She has a natural knack and ability for that. She'll interview and she gets the right person for the right position, and the bottom line is, if your staff is happy, they're going to be able to serve your patients and they patients will be happier. That's really important.
If you're going to do an implant for example, there's a lot of nerves in the jaw, especially the lower jaw. There is a technique where you can get an guesstimate that your panoramic x-ray is maybe magnified 125 percent, but it's a guesstimate so you're still working with some unknowns. The coding CT scanner will measure the width, the depth, and you can map the nerve, you know exactly where it is. When you go in to do an implant, you know exactly where everything is and you can do your osteometry with confidence and you know what you're doing.I think technology is there to serve the patient because I know if I'm going to have something done, I want the best technology. I want the physician or the dentist, whoever is working on me to know exactly what's going on. Then we have scanners where you don't have to take an impression anymore. We actually scan it. It's pretty cool, I love technology. I'm a techno junkie, you know? I just am.